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Unlocking the Potential of Reimbursements

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A proprietary process to recover lost revenue with no risk!
Stop leaving your money on the table. Take back every cent that Amazon owes you.

This Process Contains

Mishandled
Returns

Inventory
Adjustments

Fulfilment Centre Transfers

Lost Inbound Shipments

Amazon is keeping your hard-earned cash

No hidden costs, no fees: We're only paid for what we recover - no win, no fee. We keep a percentage of what we get back for you and you don't pay a penny. No retainers or hidden monthly costs and no contracts

Over $2,500,000++ Recovered From Amazon 
Get Your Profits Back Now

The first $500 recovered FREE

Frequently Asked Questions

Refundify's FAQ Center is your one-stop shop for cracking the code of FBA
reimbursements. Got a question? We've got the answers.

  • Why should I use Refundify?
    Maximize your profits: Recover hidden revenue from lost, damaged, or incorrectly listed items on Amazon. Save time and resources: Skip the hassle of dealing with Amazon directly. Our experts handle everything on your behalf. Peace of mind: Enjoy Free Suspended ASIN Reinstatements (for high-volume sellers) and full compliance with Amazon TOS. Industry-leading rates: Secure the highest possible boost to your profits with our tiered fee structure. Expert support: Get dedicated guidance from our team of ex-Amazon professionals.
  • What makes Refundify different?
    Refundify differentiates itself in a few key areas: Our transparent fee structure ensures you always receive the best rate. We only charge you for successful claims, meaning we’re a no win no fee service. We pride ourselves on providing top tier results while charging well below the industry standard of 25%. We are the only reimbursement service to offer Free Suspended ASIN Reinstatements. This means we not only recover more of your lost revenue, but we also help to keep your ASINs live and earning income. Our reimbursement specialists are ex-Amazon reps. They know Amazon’s systems inside out, ensuring more of your money is returned to you. We focus on customer service first. Once you’ve signed up, you’ll be assigned a dedicated reimbursement specialist to handle all your cases and inquiries.
  • What is Suspended ASIN Reinstatements?
    Suspended ASIN Reinstatements is for sellers with over $1M in yearly revenue. We will work to reinstate up to 4 suspended ASINs per year, for free, through our partnership with Seller Candy. How much time and money have you lost to ASIN suspensions this year? We’ll take that hassle away for good.
  • Is Refundify Amazon TOS compliant?
    Absolutely! We use only approved methods and comply fully with Amazon's terms of service. Your account safety is our top priority.
  • What steps do I need to do to use Refundify?
    Sign up for a free account audit: It's simple and takes just a few minutes. Connect your Amazon Seller account: We'll securely access your sales data to identify potential reimbursements. Set up payment: we’ll start raising cases right away. Sit back and relax: Our team will handle the entire recovery process, from submitting cases to negotiating with Amazon. Watch your profits grow: Refundify is a profit-boosting service!
  • What do you mean Refundify is “profit boosting?”
    All lost items reimbursed by Refundify are reimbursed at the retail price. This means successful reimbursements are similar to making a sale, thus boosting your profits.
  • How secure is Refundify?
    We take data security very seriously. Your information is encrypted in transit and at rest, and we adhere to the strictest industry standards.
  • How long does the entire process take?
    It only takes 10 minutes to register to get your FREE audit. It’s a simple process that we’ll guide you through step by step. Onboarded clients see cases filed within 48 hours. Watch reimbursements in your Seller Central account in just 3-5 days – it's that fast!
  • When will the refunds reflect on my end?
    Once Amazon approves your claim, the recovered funds will automatically hit your Seller Central account within 24-48 hours. From there, it follows your chosen disbursement schedule with Amazon, usually every two weeks. Funds are deposited directly into your bank account.
  • What are Refundify’s fees & how are they calculated?
    Our fees are based on a tiered structure. You only ever pay for successful reimbursements, meaning our goals are aligned; we only get paid after you get paid. You can see the complete breakdown on our website’s pricing section.
  • What types of reimbursement cases does Refundify cover?
    Refundify targets all eligible cases for maximum impact: Lost/damaged items Missing inbound shipment items Post-shipment stock deductions Unreimbursed damaged inventory Mishandled returns And many more smaller case types ignored by other providers
  • How do I track my reimbursements?
    We'll provide you with a dashboard containing a complete breakdown of all reimbursements we've processed. If at any time you'd like to verify these, you can do so from within your Seller Central account. To verify, simply navigate to the Transaction View in your Payments Report and check for entries under the “other” Transaction Type. That's where you'll find all your recovered funds neatly listed, with dates and amounts for easy tracking!
  • I currently have a service provider, how do I switch?
    Switching to Refundify is easy! Simply contact your current provider's customer support team to inform them of your intention to end your service. Next, head to your user permission settings and remove any access granted to your previous provider. Then, simply follow our short onboarding process.
  • Can I cancel my service anytime?
    We understand flexibility matters. That's why you can cancel your service at any time without any long-term contracts. Simply send an email to support@refundify.io, and we'll process your request. It really is risk-free.
  • What regions do you service?
    Wondering if Refundify can help you? Check out our global reach! We offer recovery services everywhere Amazon supports FBA, so wherever you’re selling, we’re here to help.
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